Introduction
Thank you for visiting our site, which will be referred to throughout this Privacy Policy, and Terms of Use, as the “website”. Ogalo Franchising Pty Ltd (ACN: 135 792 264), authorized agents, offices, employees, franchisees, and this website, will be referred to as “Ogalo”, “Ogalo’s”, “us”, “we”, or “our”. Other terms such as “visitor”, “visitors”, “user”, “third party”, “third parties”, “their”, “they”, “they’re”, “them”, “you”, or “your”, refer to external entities other than Ogalo, particularly visitors to this website. This policy pertains to Ogalo’s data collection, what we retain, what we don’t collect, nor share.
Your Information
When you contact Ogalo, either from our Contact page or Franchising inquiry page, we understand and respect your privacy and confidentiality. Therefore, we do not share any information, including but not limited to your name, email address, phone number, or message submitted to us. For messages referring to any of our franchisees, like compliments or complaints, we may share details of your message with the particular franchisee stated in your message.
We may retain your information for the purposes of contacting you to confirm a message, verifying a franchising application, or to follow up on a message regarding a franchisee or store you may have stated in your message.
Information Disclosure
We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential (e.g., web hosting service providers). We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
Franchising Applications
When submitting a Franchising inquiry, we collect personally identifiable information such as your name, email address, phone number, previous business experience, as well as other information that supports your inquiry. Should we proceed with your inquiry, we may require information regarding previous employers, employment references, criminal history, financial status, asset holdings, liabilities, business history, family status, credit ratings, and any other information about you that may lead to a successful application. This information may be used to verify your claims with the relevant authorities, financial institutions, or previous employers. However, it will not be shared, nor given to any parties outside of Ogalo and you, the applicant.
Use of Cookies
We do not use cookies. However, other websites linked on our website, such as Facebook and Instagram, may use cookies for their purposes that are independent of us. Our privacy policy does not cover these websites and services. This includes, but is not limited to, any agreements or accounts you may have with these services.
Third-Party Links and Services
We include links to external social media services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites and services.
Online Security
We recognize that the internet and online communication are inherently insecure. Therefore, we cannot guarantee that any communication between our website and your device is completely secure. However, we take steps to prevent interception between our website and your device by implementing the Transport Security Layer (HTTPS) protocol on our website. Additionally, as mentioned in our “Use of Cookies” section, we do not use cookies to prevent “cookie poisoning” or “session hijacking.” Please note that we are not responsible for any cookies placed on your device from other websites or services.
Scope
This online privacy policy applies only to information collected through this website and not to information entered on our Facebook, Instagram, or Google accounts, which are covered on this page under “Third-Party Links and Services.”
Your Consent
By using our site, you consent to our Privacy Policy and Terms of Use.
Changes to Our Privacy Policy
We may make changes to our privacy policy from time to time. When we do, we will post the changes to this page, Privacy Policy.